Operations Manager South West

Post Title: Operations Manager (South West)

Salary: Depending on experience

Location: Bristol

Overall Purpose:

Oversee day to day running of repair team in order to deliver an efficient and effective lift repair service to clients.

Main duties:

Process orders, including control of stage payments
Carry out site inspections including scope of work, details of specifications, identification of parts required and programming of all works
Order parts to budget and ensure delivery to timescale Maintain stock control
Liaise with customers to ensure client satisfaction and manage customer expectations
Supervise a team of engineers, labourers and subcontractors
Motivate team to meet regional targets
Monitor workload ensuring completion of jobs to timescale
Process timesheets
Record and report on job closures and costings
Report on monthly completion figures
Generate client quotations
Maximise and generate repair sales

Personal specification:

Company Benefits

25 days holiday, plus bank holidays
Reimbursement towards sight tests
Online company discount benefit site, including high street shopping, gyms and leisure
Employee assistance programme, offering health and well-being support
Free annual flu jab
Company contribution towards staff festive events
Quarterly staff awards
A dedicated training and development programme as well as opportunities to gain qualifications
Recruitment bonus
An opportunity to work with a hard-working, highly-skilled and dedicated team of people across the country